Contact Bivora: Support & Questions
Questions about the app, Strava sync, challenges or tools? Our team replies within 24h. Join our community on social media 👋
📌 📌 Frequently asked? First check our comprehensive FAQ page which answers 95% of technical questions (Strava sync, challenges, points calculation, login).
💬 Social
Follow Bivora and join the community:
Join the Bivora Community
Discover latest updates, training tips and fitness trends on our social channels.
Why contact Bivora?
- Fast technical support — Strava sync issues, bugs, technical questions → response within 24h
- Feature suggestions — Have an idea to improve the app? We actively listen to our community
- Partnerships & press — Journalists, sports influencers, brands → partenariats@bivora.app
- User feedback — Your experience matters. Share successes, issues, and improvement suggestions
- General questions — Device compatibility, future pricing, product roadmap
Questions about the app? Check our FAQ or write to bivora.app@outlook.com
❓ Support FAQs
What's the support response time?
Under 24h on weekdays for technical issues, bugs or suggestions. Weekends: critical bugs prioritized. For urgent matters, include 'URGENT' in the email subject.
How to report a bug in the app?
Email bivora.app@outlook.com with precise description, screenshots/videos, device model + OS version, and steps to reproduce.